Privacy Policy

Effective Date: November 4, 2026

At MediPOS, we are committed to protecting your privacy and ensuring that your personal and business data is secure. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (medipos.pk) and use our Point of Sale (POS) software designed for medical stores and pharmacies in Pakistan.

1. Information We Collect

We may collect information about you and your business in a variety of ways when you interact with our platform. The information we may collect includes:

  • Personal Data: Personally identifiable information such as your name, shipping address, email address, and telephone number that you voluntarily give to us when you register for the service.
  • Business Data: Information relating to your pharmacy, including store name, address, inventory, supplier details, sales records, and patient/customer data entered into the POS system.
  • Financial Data: Data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase our premium packages.
  • Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

2. Use of Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

  • Create, manage, and secure your account.
  • Process transactions and generate receipts, invoices, and ledgers.
  • Email you regarding your account, subscription renewals, or critical system updates.
  • Improve the efficiency and operation of the POS system.
  • Monitor and analyze usage and trends to improve your experience.
  • Respond to customer service requests, troubleshoot issues, and provide technical support.

3. Data Security & Storage

We use administrative, technical, and physical security measures to help protect your personal and business information. Your pharmacy inventory, sales data, and customer ledgers are stored securely on our cloud servers using industry-standard encryption protocols.

While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

4. Disclosure of Your Information

We value your privacy and will never sell, trade, or rent your business data (such as inventory or sales records) to third parties. We may share information we have collected about you in certain situations, such as:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, investigate or remedy potential violations of our policies, or protect the rights, property, and safety of others.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us, such as payment processing, email delivery, and hosting services.

5. Data Retention & Deletion

We retain your account and business data for as long as your account is active. If you choose to terminate your subscription, you may request the deletion of your data by contacting our support team. We will comply with all deletion requests within 30 days, subject to any legal obligations to retain certain records.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

MediPOS Software Team
mutechstudio1@gmail.com
+92 308 645 2242